Admin Clerk Jobs
Admin Clerk Jobs in South Africa 2025: Help Desk and Complaints Role for People with Disabilities
In 2025, career opportunities in South Africa are becoming more inclusive, with specific posts designed to support people with disabilities in the workplace. One such role is the Admin Clerk: Help Desk and Complaints (Ref No: 2025/92) based at the Johannesburg Regional Office. This position not only provides a stable salary of R228 321 per annum but also gives individuals the chance to contribute to service delivery, organisational efficiency, and administrative excellence. If you are looking for a role that values dedication, organisational skills, and the ability to handle enquiries with professionalism, this opportunity could be the right step in your career.
Job Overview
The Admin Clerk: Help Desk and Complaints post is focused on providing support to the regional office by addressing enquiries, following up on complaints, and ensuring smooth administrative processes. This role is exclusively targeted at people with disabilities, ensuring greater inclusivity in public service opportunities.
Key Requirements:
- A Senior Certificate/Grade 12 qualification.
- Knowledge of office administration, PFMA, Treasury Regulations, and state budgetary systems.
- Familiarity with Archibus and Logis systems.
- Strong numeracy, interpersonal, and computer skills.
Personal Qualities Needed:
- Ability to stay calm under pressure.
- A proactive approach to problem-solving.
- Team spirit, communication skills, and a hardworking attitude.
Duties and Responsibilities
The role comes with varied responsibilities that keep daily tasks engaging and impactful. Some of the main duties include:
- Managing enquiries and referring them to the right manager.
- Following up on outstanding complaints to ensure resolution.
- Updating and maintaining both electronic and physical procurement records.
- Preparing and distributing reports for stakeholders.
- Handling correspondence, photocopies, faxes, and document distribution.
- Managing stock control of office stationery and keeping the asset register updated.
- Processing procurement forms, quotations, and financial records.
- Assisting with travel, accommodation, payroll distribution, and leave registers.
- Organising meetings, booking venues, and taking minutes.
This variety ensures that no two days are the same, making the role both challenging and rewarding.
Salary and Benefits
The position offers a salary of R228 321 per annum, which provides a solid foundation for financial stability. In addition, the role gives employees access to the benefits and growth opportunities associated with working in public service.
Application Tips
To stand out when applying for this role, keep the following in mind:
- Highlight relevant skills – Showcase your knowledge in office administration, financial systems, and customer service.
- Show your strengths – Demonstrate your ability to work under pressure, problem-solve, and stay organised.
- Tailor your CV – Align your work experience with the requirements and responsibilities of the post.
- Prepare well – Be ready to discuss how your skills can add value to the Johannesburg Regional Office.
also see other simmilar jobs: Cleaner Jobs South Africa
Why This Role Matters
Public service jobs like this Admin Clerk position play an important role in keeping government services accessible and effective.
By providing help desk support and managing complaints, this role ensures that citizens receive the attention and solutions they need. For individuals with disabilities, this opportunity is not only a job but also a step toward inclusive workplace participation in South Africa.
